Tiered Charge

The Tiered Charge Application feature allows for dynamic pricing based on the usage quantity of a certain type (e.g., calls to off-net destinations). With this feature, you can configure different tiers and their corresponding charges for specific usage ranges. For example, you can set the following tiers: 0-1000 units with a charge of 0.20 EUR, 1001-5000 units with a charge of 0.15 EUR, and 5001 or more units with a charge of 0.10 EUR.

The Charge Application feature is based on the Balance service, with additional configuration options. This allows you to track and apply charges to the usage of a specific type, ensuring accurate and flexible pricing based on usage levels.

Key features of the Tiered Charge Application functionality include:

  1. Tier Configuration: Service providers can define multiple tiers and associate a specific charge with each tier and unit range. This granular configuration allows for precise pricing based on usage volume, providing customers with flexible options and optimizing revenue generation for the service provider.

  2. Balance Integration: The charge application is built on the foundation of the Balance service, which enables the monitoring and control of expenses for specific types of usage. By leveraging the capabilities of the Balance feature, service providers can implement the tiered charging mechanism and link it to the appropriate balance type.

  3. Validity Period Configuration: Service providers can set the validity period for the Balance, determining how long the balance remains available. For example, balance for calls to off-net destinations can be valid for a specific time frame, such as 30 days from the activation or renewal date.

  4. Priority of Consumption: In cases where multiple balances are available, service providers can set the priority of consumption. For example, they can prioritize the usage of newly allocated balance before utilizing any other balance, ensuring that customers fully utilize the most recent allocations first.

  5. Threshold-Based Notifications: The system allows the configuration of up to three independent notifications based on predefined threshold levels, such as 0%, 80%, and 100% utilization. These notifications can be delivered via various channels, such as SMS or email, helping customers stay informed about their usage and make informed decisions.

  6. Real-Time Monitoring: The system provides real-time monitoring of the balance, ensuring that any usage is immediately reflected in the balance. This allows for accurate and up-to-date tracking of the available balance.

  7. Usage Rejection Configuration: Service providers can configure whether the usage of a certain type is rejected if the balance is exhausted. This allows them to define the behavior when the allocated balance is fully consumed.