Create Account

The CRM / Ordering system creates an Account in the OCS.io via the RESTful API. The request body contains the Account details. The OCS.io creates the instance of the Account, then returns Business Transaction containing created Account as a payload of the response. Other systems may be notified about the Business Transaction via the Streaming Platform.

Primary Actor

CRM / Ordering system.

Basic Flow

Create Account Basic Flow
Step Actor Action Description

1.

CRM / Ordering

Call createAccount API

CRM / Ordering system calls Create Account API exposed by OCS.io.

2.

OCS.io

Request Validations

OCS.io validates Request whether all mandatory attributes are populated, all data types are valid, ENUMs match with definition, etc.

Additionally, OCS.io validates Request against Business Logic. This typically includes, that referenced entity exists in the system, entity has proper state, etc.

3.

OCS.io

Perform Business Logic

OCS.io performs Business Logic implemented for the Use-Case.

4.

OCS.io

Publish Business Transaction

OCS.io publishes zero to many messages to Streaming Platform that impacted entities have been changed.

5.

OCS.io

Return createAccount Response

OCS.io returns Response to the CRM / Ordering System.

6.

DWH

Subscribe for Business Transactions

DWH subscribes for Business Transactions to be delivered by Streaming Platform.

7.

DWH

Process Business Transactions

DWH process Business Transactions internally. This typically includes storing of changed entities, update indexes, update metrics, etc.

Request Validations

The following validations are performed when creating an account:

Perform Business Logic

  1. If Account Profile is provided in the request, system sets Account attributes like Account Type, Account Segment, Currency, State and State Reason from Account Profile configuration.

  2. If additional attributes like Account Type, Account Segment, Currency, State and State Reason are provided in the request, those override attributes from Account Profile.

  3. If External ID is provided, this is set to the newly created Account.

  4. If Account Profile is provided in the request, system creates Customer based on Account Profile configuration.

  5. System creates Account.

Publish Business Transaction

Following entities will be published to Streaming Platform as part of Business Transaction:

If Account is of type Payment Responsible, Payer’s details such Payment Method, Delivery Method, Bank Account, etc. needs to be updated in the OCS.io.

Update of the Payer is described in Update Payer Use-Case.