Telco

Service Management: The OCS.io offers robust service management capabilities to handle a wide range of telco services, including voice, messaging (SMS and MMS), data sessions, content delivery, and premium services. It enables telcos to define and configure service offerings, manage service profiles, and set pricing rules based on different service types.

Rating and Charging: With the Telco Deployment, telcos can accurately rate and charge for various service usage. The system supports real-time rating and charging for voice calls, data usage, messaging, and other telco services. It seamlessly integrates with network elements to capture usage information and applies appropriate tariffs, discounts, and promotions to generate accurate charges.

Subscription Management: The OCS.io provides robust subscription management capabilities, allowing telcos to handle postpaid and prepaid subscriptions effectively. It supports subscription creation, modification, and termination, along with features such as plan upgrades, add-ons, and shared plans. Telcos can easily manage subscriber profiles, billing preferences, and service entitlements.

Real-Time Balance Management: The deployment includes real-time balance management features to monitor and manage subscriber balances. It enables telcos to track available balances, enforce credit limits, and handle balance transfers. Real-time balance notifications can be triggered to inform subscribers about their balance status and facilitate timely top-ups or payment reminders.

Usage Analytics: The Telco Deployment provides comprehensive usage analytics and reporting capabilities. Telcos can gain insights into subscriber behavior, service utilization patterns, and revenue trends. This helps in optimizing service offerings, identifying upselling opportunities, and making data-driven business decisions.

Integration with Network Elements: The OCS.io integrates seamlessly with telco network elements, such as switches, routers, and mediation systems. This integration allows for real-time data exchange, enabling accurate rating and charging based on actual service usage.

Interconnect and Roaming Management: The Telco Deployment includes features to manage interconnect agreements and roaming partnerships. It enables telcos to track and settle interconnect usage, handle partner settlements, and ensure accurate billing and revenue sharing.

Billing and Invoicing: The OCS.io automates billing and invoicing processes, generating accurate and timely invoices for subscribers. It supports various billing cycles, invoice formats, and payment methods. Telcos can apply discounts, taxes, and promotional offers to invoices, as well as generate itemized bills for detailed service usage.

Integration with CRM Systems: The Telco Deployment integrates seamlessly with Customer Relationship Management (CRM) systems, ensuring a unified view of customer information and interactions. This integration enables personalized customer experiences, targeted marketing campaigns, and streamlined customer support.

Integration with Subscriber Self-Service Portal: The OCS.io integrates with a subscriber self-service portal where customers can manage their subscriptions, update payment information, view billing history, and access support resources. This integration empowers customers to have control over their subscription accounts and enhances their overall experience.