Time Balance

The Time Balance feature allows you to manage a type of balance called Free units that is valid for a limited period from the first usage, specifically for a certain type of usage (e.g., calls to off-net). It provides flexibility in configuring the balance’s validity period, and notifications to ensure efficient utilization of the allocated resources in real-time.

Key features of the Time Balance functionality include:

  1. Validity Period Configuration: Service providers can set the validity period for the Balance, determining how long the free units remain available. For example, free units for calls to off-net destinations can be valid for a specific time frame, such as 30 days from the activation or renewal date.

  2. Validity Time Window: You can set various validity periods related to the first usage, such as two hours from the first usage, one day from the first usage, or one week from the first usage. This determines the period during which the balance can be utilized for the specified type of usage from the moment of first usage.

  3. Priority of Consumption: In cases where rollover units are available, service providers can set the priority of consumption for rolled-over units. For example, they can prioritize the usage of newly allocated free units before utilizing any carried-forward units, ensuring that customers fully utilize the most recent allocations first.

  4. Threshold-Based Notifications: The system allows the configuration of up to three independent notifications based on predefined threshold levels, such as 0%, 80%, and 100% utilization. These notifications can be delivered via various channels, such as SMS or email, helping customers stay informed about their usage and make informed decisions.

  5. Real-Time Monitoring: The system provides real-time monitoring of the balance, ensuring that any usage is immediately reflected in the balance. This allows for accurate and up-to-date tracking of the available free units.

  6. Usage Rejection Configuration: Service providers can configure whether the usage of a certain type is rejected if the balance is exhausted. This allows them to define the behavior when the allocated free units are fully consumed.