Bill Shock Prevention

Bill Shock is the experience of unexpectedly high charges on your monthly bill, usually due to increased usage. This can result from using more data than you anticipated, going over your minutes, or even signing up for a new service with a higher price than expected. Whatever the cause, bill shock can be a frustrating and stressful experience. The good news is that there are ways to avoid it, like monitoring your usage and keeping an eye on your bill so that you can be prepared for any unexpected charges.

In OCS.io, there are several options available to prevent Bill Shock:

  • Usage-based services can be configured with Balances that prevent spending beyond a certain threshold for data, minutes, or other units.

  • A Cost Control Balance can be set up to monitor spending on certain services and send notifications if a specific threshold is reached.

  • For EU Roaming, an Invoice-level limit can be configured to ensure that charges do not exceed a certain amount.

These measures help customers avoid unexpected charges and give them greater control over their spending.