Suspend Fee

The Suspend Fee service is designed to handle the fees associated with suspending an offer within OCS.io. This service ensures that the costs related to pausing and maintaining the services included in the offer are accurately charged.

Key features of the Suspend Fee service include:

  1. Applicable During Suspension: The service charges a fee when an offer transitions from an active state to a suspended state. This ensures that the suspension process is properly monetized.

  2. Offer-Specific Fees: The suspend fee is specific to each offer, allowing for tailored fee structures that reflect the costs associated with different services.

  3. Cost Coverage: The fee is designed to cover the costs associated with pausing and maintaining the services included in the offer. This ensures that all necessary expenses are accounted for during the suspension process.

  4. Active State Requirement: The suspend fee is only applicable when the offer is in an active state, meaning that the customer has requested the suspension and the associated services will be paused.

Configuration in the GUI

This section describes the configuration of the Suspend Fee in the GUI.

Suspend Fee Service
Item Description

Charging Class

Choose Charging Class which will be assigned to the Charge.

Charge

Enter Charge which will be applied.

Tax

Choose Tax which will be applied.

Tax Included

If checked, Charge is inclusive Tax.

GL Code

Choose GL Code which will be assigned to the Charge. If no GL Code is chosen, GL Code which is configured on Charging Class level will be applied.

State Reason

Choose Reason for State Suspended for which Fee is applicable.