In OCS.io, a Community refers to a group of subscribers who belong to a specific group. Communities may be defined based on various criteria such as geographical location, age group, usage patterns, or any other relevant attribute.
Communities are useful for creating targeted marketing campaigns or for offering customized plans and promotions to specific groups of subscribers. By grouping subscribers into communities, OCS.io provides a more personalized and relevant experience to customers while helping operators maximize revenue and optimize resources.
In addition, communities may also be used for creating different service level agreements (SLAs) for different groups of subscribers. For example, a community of high-value subscribers may be offered priority customer support or faster network speeds compared to other communities.
Overall, communities play a vital role in subscriber management and revenue generation within OCS.io, allowing operators to tailor their offerings and services to different groups of customers.
To configure Communities, follow these steps:
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Access the Core Configuration perspective in the OCS.io user interface.
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Select the
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Click on the + (New) button to create a new community.
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Fill in the required information in the form:
Item | Description |
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Name |
Enter the name of the community. |
Description |
Optionally, enter the description of the community. |
Code |
Enter the code of the community. This code is used for integrating purposes and may not be changed later. |